I live about 30-minutes south of you in Niskayuna. Been riding GasGas enduro bikes since before I moved here in 2001. Never had a problem getting parts except from that one dealer you mentioned that's near you. Although, to be fair, when I needed a new piston for my '03 300, they had one on the shelf.
With the expanded aftermarket in GG parts I've been able to get a lot of parts through a local orange bike dealer. For GG-specific parts I order through gofasters. They had everything I needed in stock.
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