Hi JJ,
bummer that what I said didn't help. You will need to go through and check the basics. Does your computer have a serial comms port or is it going through a USB to serial adaptor?
It would pay to check the comm port set up in your computer's "Device Manager". Make sure the port is there and working and also what com port number it is. Then make sure that the VDSTS is set to this com port. Some of the USB to serial adaptors are not always compatable with some devices.
When I got my cable I had a problem with it not communicating, but that turned out to be the wires between the ECU and the Tecnoresearch box being crossed over. I could see my box in the software but it didn't communicate with the bike. Spent time & money a some long distance phone calls to Technoresearch but eventually figured it out myself. I don't think yours is the same problem though.
If all else fails you my need to ring Techno and talk it through with them.
Cheers Stu
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