[rpduc]

Maybe a bit antsy after only a week and a half, and they would have a "problem" if they charged your card and were belly up, but this:

received no replies to my emails and calling them only gets you to a voice mail box that is completely full.

is just plain lousy customer service.

And like eff says, most suppliers I deal with these days turn stuff around same day or next day if they have it in stock or at least e-mail with a back order status, expected ship date or something.