So it's actually been two weeks, I'm not so good with math apparently.
A little homework found me a couple dissatisfied customers on TT, here's one:
http://www.thumpertalk.com/forum/sho...d.php?t=291670
And 26 complaints with the better business bureau:
http://pittsburgh.e-asp.net/NIS4/bbb...41000011002665
For the record, I'm not an impatient person, I just spent the last 2 years of my life mostly sitting in a chair waiting for a non-union fracture to heal, I know how to wait and am very much at peace with it. The transaction with this company just gave me a really bad vibe, one automated response, no order status email, no backorder email, no "we're making it" email, no "sorry about the delay email. I've sent them no hysterical emails, just a few that asked for a status update or confirmation that something more than an automated response system has received my order.
Calling during business hours on three separate occasions has gotten me to a voice mailbox that has a generic automated response that says, "this voice mail box is full".
So there you go.
I'll send them another email, probably call them another 5-77 times, give it another week or so and then do a charge back. Regardless of the reason, any business with customer service that sucks this bad is just not getting my money.
Done ranting, I'll now go back to lurking.
Tim