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  #1  
Old 04-23-2013, 04:23 PM
desertgasser300 desertgasser300 is offline
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Default Rocky mountain atv/mc

Just wanted to share a good experience I had today with RMATVMC. I purchased a Klim Mohave jersey on 4-1-13, finally had the chance to wear it on 4-14-13 washed it the next day and the stitching was coming out of the elastic on the sleeve. Had to send a picture of the jersey to the warranty dept. They called back within just a couple of hours and said they are sending out a replacement and that I did not need to send the defective jersey back. Kudos to RMATVMC I did not expect that. Great customer service.


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Old 04-23-2013, 04:41 PM
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+1
I use those guys and Motosports Outlet all the time...never have had any problems!
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Old 04-23-2013, 05:35 PM
siaknijustin siaknijustin is offline
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RMATVMC is the best. They're fully invested in our sport. They do periodic trail maintenance and have even adopted a section of I-70 near the White Wash recreation area and also a section of HWY 191 north of Moab. And as was mentioned, the customer support is top notch. ...If only they sold GasGas stuff.
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Old 04-23-2013, 05:53 PM
desertgasser300 desertgasser300 is offline
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Quote:
Originally Posted by siaknijustin View Post
RMATVMC is the best. They're fully invested in our sport. They do periodic trail maintenance and have even adopted a section of I-70 near the White Wash recreation area and also a section of HWY 191 north of Moab. And as was mentioned, the customer support is top notch. ...If only they sold GasGas stuff.
They do, they just dont realize it or list it as such.
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Old 04-23-2013, 06:37 PM
siaknijustin siaknijustin is offline
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Quote:
Originally Posted by desertgasser300 View Post
They do, they just dont realize it or list it as such.
Sorry, I meant aside from the crossover parts.
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Old 04-23-2013, 09:38 PM
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I try to support my local dealer. I want him to stay in business.
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Old 04-23-2013, 09:39 PM
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twowheels twowheels is offline
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Quote:
Originally Posted by bkwdc View Post
I try to support my local dealer. I want him to stay in business.
Me too, even if 'local' is a couple states or time zones away
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Old 05-03-2013, 09:24 PM
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Has anyone found local dealers can compete with RMC on tire prices. I buy the majority of parts and gear local but tires are way off on price. Does a dealer need volume to compete?
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Old 05-03-2013, 10:13 PM
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Fred1956 Fred1956 is offline
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Has anyone found local dealers can compete with RMC on tire prices. I buy the majority of parts and gear local but tires are way off on price. Does a dealer need volume to compete?
Volume helps, but RMATV can go to a distributor with a huge wad of cash and negotiate a tire deal that is beyond the local dealer's reach. It matters a lot if your ordering 5,000 tires at a time vs 3 at a time
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Old 05-04-2013, 07:35 PM
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Default What a coincidence...

May not sound like much, but Thursday I received a package with some "extra" fork seals that just happened to fit my bike. I spend a lot of money w/ RMATV, so I got on their online chat box, told them of the mistake, and that I'd be happy to ship them back. They told me to consider them a gift. I have had 1 order take longer than 3 business days and Ive probably made 20 or so orders from them. They are a stand up company. No wonder they are ranked so high by bizrate!
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