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#1
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Graphic mx, in business or out of business?
A bit lame for a first post, sorry about that but.....
does anyone know if Graphic mx is still in business? I ordered some new graphics from them about 1.5 weeks ago, they charged my card but have received no replies to my emails and calling them only gets you to a voice mail box that is completely full. Thanks, Tim |
#2
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I ordered some graphics from them a couple of months ago....I doubt that they would charge your credit card if they were out of business. A week and a half???
Impatient, much?
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Alan 14GasGas ec300r |
#3
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Well, you have to admit that we have become accustomed to instant gratification.
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2004 GasGas DE250 |
#4
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Quote:
Right, the new Tim goes to the back of the queue. I'm #1 Tim here
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TooFastTim '06 Raga Rep (hopefully '08 EC200 & '10 TXT Pro 250 soon) |
#5
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Maybe a bit antsy after only a week and a half, and they would have a "problem" if they charged your card and were belly up, but this:
Quote:
And like eff says, most suppliers I deal with these days turn stuff around same day or next day if they have it in stock or at least e-mail with a back order status, expected ship date or something.
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Ross '05 MC 250 '91 Husky 610wxe '04 Duc M800 R.I.P '06 Duc S2r 1000 R.I.P '07 Duc S2r 1000 still rubber side down... ---------------------------------------------------------- May be so... May be not so... My Website |
#6
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So it's actually been two weeks, I'm not so good with math apparently.
A little homework found me a couple dissatisfied customers on TT, here's one: http://www.thumpertalk.com/forum/sho...d.php?t=291670 And 26 complaints with the better business bureau: http://pittsburgh.e-asp.net/NIS4/bbb...41000011002665 For the record, I'm not an impatient person, I just spent the last 2 years of my life mostly sitting in a chair waiting for a non-union fracture to heal, I know how to wait and am very much at peace with it. The transaction with this company just gave me a really bad vibe, one automated response, no order status email, no backorder email, no "we're making it" email, no "sorry about the delay email. I've sent them no hysterical emails, just a few that asked for a status update or confirmation that something more than an automated response system has received my order. Calling during business hours on three separate occasions has gotten me to a voice mailbox that has a generic automated response that says, "this voice mail box is full". So there you go. I'll send them another email, probably call them another 5-77 times, give it another week or so and then do a charge back. Regardless of the reason, any business with customer service that sucks this bad is just not getting my money. Done ranting, I'll now go back to lurking. Tim Last edited by subterranean; 04-30-2008 at 09:34 AM. Reason: 26 complaints, not 29 |
#7
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Just asking a question.
If you've had results in the past couple months I'll assume they're still around. Thanks. |
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