2018 ec 300 bearings in oil

[Jakobi]

Originally Posted by Cox76y

Ok, the dealer has had the bike for a little over 2 weeks n says he doesn't know where they have come from. Think I've been getting the run around. Anyone think I should take it somewhere else? I get the impression that not a lot of effort is being put in.. Lots of ducking n weaving.. Phone calls never returned etc. I'm increasingly suspicious of the water pump impeller bearings. Has anyone had there bike apart and inspected these at all??
Jc

Easiest way to cover yourself is simply to ask to get it all in writing.

Bike delivered on this date. What they have inspected, and what they have found, with their investigation showing unknown source of bearing material.

If you want it investigated further, then ask them to escalate it with Gas Gas.. do you want the engine cases split? do you want the cylinder pulled? do you want a new engine? Try and set some objectives.

Otherwise, if you have it in writing that you reported a suspect condition and returned it for warranty investigation that showed no fault, then if you take it back and something happens and it's related to the same issue you can then chase parts again under warranty.

How did the rest of the oil look? I'd personally have the shits. It takes 20mins to pop the whole RHS engine cover off at most. Shouldn't take them 2 weeks turn around. What exactly has been checked?